Illinois Energy Advisors

Introduction

Illinois Energy Advisors ("Powered by Jaken Energy") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in various ways, including:

Personal Data

When you submit forms on our website, we may collect personally identifiable information such as:

Name and business name
Phone number
Business address and service address
Utility account information
Energy usage data from utility bills

Form Submissions

Our website uses Jotform to collect form submissions. When you submit information through our forms, your data is processed and stored by Jotform in accordance with their privacy policy. We receive this information to provide you with energy procurement services.

Automatically Collected Information

When you visit our website, our servers may automatically log standard data provided by your web browser, including your IP address, browser type, pages visited, and time spent on pages.

How We Use Your Information

We use the information we collect to:

Provide energy procurement services and connect you with licensed energy brokers
Analyze your utility bills and energy usage
Communicate with you about your inquiry or account
Send you quotes and energy-related information you've requested
Improve our website and services

Sharing Your Information

We may share your information with:

Licensed Energy Brokers: To help you obtain competitive energy quotes and facilitate the procurement process
Energy Suppliers: When you choose to proceed with a quote, your information is shared with the selected supplier for enrollment
Service Providers: Third parties that help us operate our website and provide services (such as Jotform for form processing)

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights

You have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Opt out of receiving communications from us

Data Deletion Requests

To request deletion of your personal data, please contact us by phone at (833) 264-7776. We will process your request in accordance with applicable laws.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us by phone:

Phone: (833) 264-7776